Privacy Policy

This privacy policy describes how Café Étoile, operating this service, collects, uses, and protects your personal data when you visit or use our online platform. We are committed to protecting your privacy and handling your data responsibly, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data We Collect

• Information you provide to us: This includes information you give us directly when you interact with our site, such as filling out contact forms, subscribing to newsletters, making online inquiries, or potentially placing online orders or reservations if those features are available. This data may include your name, contact details (excluding electronic contact details for communication purposes within the policy itself), and any other information you choose to provide in your communication.
• Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage. This can include your IP address, browser type, operating system, referring URLs, pages viewed, duration of visit, and device identifiers. This information is collected through cookies and similar technologies.

How We Use Your Data

We use the collected data for the following purposes and based on the following legal grounds:

• To provide and maintain our service: Using the data necessary to operate our site, respond to your requests, and provide the services you interact with (e.g., processing an online order or reservation inquiry). This is based on the necessity to perform a contract with you or take steps at your request before entering a contract (GDPR Article 6(1)(b)).
• To improve our site and services: Analyzing how users interact with our online platform helps us understand usage patterns, identify areas for improvement, and enhance user experience. This is based on our legitimate interests in operating and improving our business and site (GDPR Article 6(1)(f)).
• To communicate with you: Responding to your inquiries, questions, or feedback submitted through our site. This is based on necessity to perform a contract or our legitimate interests in responding to customer service requests (GDPR Article 6(1)(b) or (f)).
• For marketing purposes: If you have consented to receive marketing communications, we may use your data to send you information about our products, services, and promotions. You can withdraw your consent at any time. This is based on your consent (GDPR Article 6(1)(a)) or our legitimate interests where permitted by law (GDPR Article 6(1)(f)).
• To ensure security and prevent fraud: Detecting and preventing fraudulent or unauthorized activities on our site. This is based on our legitimate interests in protecting our business and users (GDPR Article 6(1)(f)).
• To comply with legal obligations: Using your data where necessary to comply with applicable laws, regulations, legal processes, or governmental requests. This is based on necessity to comply with a legal obligation (GDPR Article 6(1)(c)).

Data Sharing

We do not sell your personal data to third parties. We may share your data with trusted third parties in the following circumstances:

• Service Providers: We may share data with third-party companies and individuals who provide services on our behalf, such as website hosting, data analysis, email delivery, and customer support. These service providers are authorized to use your data only as necessary to provide these services to us and are obligated to protect your data.
• Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal data. Depending on your location, these may include the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure (Right to be Forgotten): Request deletion of your personal data under certain conditions.
• Restriction of Processing: Request that we restrict the processing of your data under certain conditions.
• Object to Processing: Object to our processing of your data under certain conditions.
• Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format, and transmit it to another controller.
• Withdraw Consent: Where processing is based on your consent, you have the right to withdraw consent at any time.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below. You also have the right to lodge a complaint with a supervisory authority.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to collect information automatically. Cookies are small data files placed on your device. We use cookies to operate our site effectively, analyze site traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

Links to Third-Party Sites

Our online platform may contain links to websites operated by third parties. This privacy policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If we become aware that we have collected data from a child without appropriate consent, we will take steps to delete it.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page.

Contact Us

If you have any questions about this privacy policy or our data practices, please write to us at:

Café Étoile
105 Seefeldstrasse
Zurich, 8008
Switzerland

Or contact us via phone or email listed on our main site's contact section.